Deliveries can only be made to physical addresses. We cannot ship to Post Office boxes or APR/FPO addresses. Some states restrict the amount a consumer can have shipped from us. The information below is a summary of the quantities we can ship.
Alcoholic beverages may be sold and delivered only to persons who are at least 21 years old. By placing an order, the buyer represents that the buyer is at least 21 years old and the person to whom delivery will be made is at least 21 years old. When the wine is delivered, the person receiving the delivery may be required to show identification proving that he or she is at least 21 years old. We cannot guarantee the condition of your wine if we are not able to deliver on the first delivery attempt. We will not be able to refund any shipping charges if your package is returned to us due to the inability to secure an adult signature for your wine delivery.
Orders are deemed consummated in California regardless of where shipped or the location of the purchasing party. Title to all wine passes to the buyer at the time of purchase in the state of California. If you require that your wine be shipped, you authorize the Company as an agent to engage a common carrier to deliver the wine on your behalf.
Wine is a perishable commodity. Wine does not like extremes of temperature: hot humid summer and cold winter weather may adversely affect the condition of your wine during shipment. The Company is not responsible for, and will not replace wine that is damaged by extreme weather conditions during shipment. When your wine order is picked up by the common carrier for delivery, responsibility for the wine becomes the responsibility of the purchaser. The Company is not responsible for the mishandling of product by any common carrier. All costs associated with the return to the Company due to unsuccessful delivery attempts will be charged to the customer. In the unlikely event of damages in transit, customers are responsible for filing claims directly with the respective third party transit carrier.
The Company offers a range of local delivery services in the greater Los Angeles area for next day delivery. If you need an order delivered by a specific date and time, please let us know in the comment section of your order and we will do our best to accommodate the request. In an effort to reduce shipping delays over weekends, we ship Monday through Wednesday unless otherwise requested and agreed.
During winter and summer months extreme weather conditions can result in shipping delays. In order to avoid damaging your wines we recommend expedited shipping. WW will hold shipments during these times unless otherwise specified by the customer. Orders once completed will be charged even if wine is being held due to extreme weather conditions.
Orders that shipped to an address outside of the United States are not cancellable or refundable.
Please email us at firstname.lastname@example.org if you have any questions.